Effective Date: February 25, 2014
Collection of Information
Personally Identifiable Information: We collect certain information you voluntarily provide to us, such as when you send us an email or sign up to receive email or message updates, fill out a form, submit Content in accordance with the Terms of Service for Content, or connect through a social feed. At different occasions you may be asked for certain types of personally identifiable information (e.g., your first and last name, city, state, zip code, telephone number, email address, written testimonial etc.). If you do not want to disclose your personally identifiable information to us, please do not submit it. This does mean that in some cases we will not be able to provide you the service you have requested.
Technical Information: We may record certain non-identifiable information that becomes available to us as a result of your visit to our website, including, without limitation, the number and frequency of visitors to our website. This information includes, for example, the websites that you access immediately before and after your visit to our website, the Internet browser you are using, and your IP address. If we use such data at all, it will be on an aggregate basis, and we will not disclose to third parties any information that could be used to identify you personally.
Cookies and other similar technologies. A cookie is a small text file that websites will store on your computer or other electronic device accessing the website. Cookies are normally used to improve the site for the user, for example, to customize a site to the visitor’s preferences and choices.
Children. This Site is a general audience web site that is not specifically designed or targeted at children. We do not knowingly collect, use or disseminate any personally identifiable information from children under the age of 13. If, however, we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the Site, we will delete such information.
Use of Information
We use the information that is collected about you for a variety of purposes. At the time we collect your information you will be given the choice to accept or refuse the disclosure of your information for such marketing purposes, and for marketing by Herbalife. You may also submit written testimonials for display on the Site in accordance with the Terms of Service for Content.
Herbalife may use internal and external service providers to operate our website and employ other service providers to perform work on our behalf. Herbalife may share your personal information with third parties in connection with operating this Site. These third party service providers may have access to the personal information you submit, but only for the purpose of performing their duties. These persons may not use your personal information for any other purpose. Such business partners may be located in countries within, as well as outside of, the United States and the European Union. However, we will not share your information with unaffiliated third parties for marketing purposes.
Herbalife may also share your personal information to fulfill its legal obligations in response to a request from the government or private parties in connection with a lawsuit, subpoena, investigation or similar proceeding, or to respond to a matter of personal or public safety, to investigate security incidents, to protect our interests, rights and property, or in the event of a sale or transfer of assets, or in the context of similar business negotiations. Herbalife may also share Content submissions with regulatory authorities as may be required or requested under applicable law. You hereby authorize Herbalife to disclose any such information in those circumstances.
Safe Harbor Policy
Herbalife International of America, Inc. and its U.S. affiliate entities comply with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. As a sign of its commitment to provide a high level of protection for the personally identifiable information it collects and uses, Herbalife International of America, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Herbalife International of America, Inc.’s certification, please visit http://www.export.gov/safeharbor/.
We take administrative, technical and physical steps we believe to be appropriate to help ensure that the personal information we collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet, or electronic database, can be guaranteed to be 100% secure, and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the Site or any information you transmit to or through the Site.
Personally identifiable information will be kept in active files or systems as long as needed to meet the purposes for which it was collected. Herbalife will make reasonable efforts to ensure that the information is accurate and complete.
Access or Corrections to Your Information
If you identify any inaccuracy in your personal information, or if you need to make a change or would like to verify such information, please contact us so that we may update your information in our records. Our contact information is set forth below. We will use commercially reasonable efforts to accommodate all such requests.
Modifications To This Policy
California Privacy Rights
Residents of the State of California, under the California Civil Code, have the right to request from companies conducting business in California a list of all third parties, if any, to which the company has disclosed Personal Information during the preceding year for direct marketing purposes (e.g., requests made in 2014 will receive information about 2013 sharing activities). We comply with this law by offering our visitors the ability to tell us not to share your personal information with third parties for their direct marketing purposes. To make such a request, please write Herbalife at:
Herbalife International of America, Inc.
P.O. Box 80210
Los Angeles, CA 90080-0210 USA
Please include this Site as the subject line, and your full name, e-mail address, and postal address in your message.
Last Revised: February 22, 2014